Human Factors
Human performance, error, communication and safety culture.
- 9.1
General
Level 1The need to take human factors into account; incidents attributable to human factors; Murphy's Law.
FreeFreeFree→ - 9.2
Human Performance and Limitations
Level 2Vision, hearing, information processing, attention and perception, memory, claustrophobia and physical access.
FreeFreePro→ - 9.3
Social Psychology
Level 1Responsibility, motivation, peer pressure, culture, teamwork, management, supervision and leadership.
FreeFreePro→ - 9.4
Factors Affecting Performance
Level 2Fitness/health, stress, time pressure and workload, sleep and fatigue, alcohol/medication/drug abuse.
FreeFreePro→ - 9.5
Physical Environment
Level 1Noise and fumes, illumination, climate and temperature, motion and vibration, complex work environments.
FreeFreePro→ - 9.6
Tasks
Level 1Physical work, repetitive tasks, visual inspection, complex systems and procedures.
FreeFreePro→ - 9.7
Communication
Level 2Within and between teams, work logging and recording, keeping up to date, dissemination of information, electronic communication.
FreeFreePro→ - 9.8
Human Error
Level 2Error models and theories, types of error in maintenance tasks, the Dirty Dozen, implications of errors, avoiding and managing error.
FreeFreePro→ - 9.9
Hazards in the Workplace
Level 1Recognising and avoiding hazards, dealing with emergencies.
FreeFreePro→ - 9 · EXAM
Mock Exam
Level 1Timed EASA-style paper covering all nine Module 9 subsections — 28 questions in 35 minutes, 75% to pass.
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